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FAQs

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Frequently Asked Questions – Chinese language courses

Our language courses are available for participants of all ages. We offer courses for both children and adults, so everyone is welcome to join.

Yes, we offer language courses specifically designed for absolute beginners. Whether you have no prior knowledge of Chinese or are just starting to learn, our courses cater to learners at all levels.

It’s recommended to book your Chinese language course as early as possible to secure your spot, especially if you have specific time preferences or if you are planning to join a group course with a set schedule. Booking in advance ensures that you can start learning Chinese at your preferred date.

For in-person group lessons, the class size ranges from 6 to 8 students. For online group lessons, the class size is typically limited to 4 to 5 students. This ensures a conducive and interactive learning environment for each student, allowing for personalized attention from our experienced instructors.

Our language courses consist of 12 lessons, with each lesson lasting 2 hours. The classes are held once a week, allowing students to have a structured learning experience without overwhelming their schedules.

All instructors at the Chinese Language School are native Chinese speakers, ensuring students receive authentic language instruction and cultural insights.

At our Chinese Language School, all of our instructors are native Chinese speakers who possess an advanced level of proficiency in English. This unique combination of linguistic skills enables them to provide an exceptional learning experience for our students. With their deep understanding of both languages, our teachers are not only able to effectively convey the nuances of the Chinese language but also to bridge any communication gaps that may arise due to language differences. This ensures that students receive comprehensive language instruction and support, fostering a conducive environment for language acquisition and cultural immersion. Our dedicated team of educators is committed to facilitating a rewarding and enriching learning journey for all.

At the Chinese Language School we offer a wide range of levels to cater to students with varying proficiency in the Chinese language. Our course offerings encompass beginner, intermediate, and advanced levels, ensuring that learners of all backgrounds and abilities can find a suitable program to meet their needs. Whether you are just starting your journey to learn Chinese or seeking to enhance your existing skills, we have courses designed to help you achieve your language learning goals. Our experienced instructors will assess your proficiency level and guide you to the most appropriate class to ensure a rewarding and effective learning experience.

Enrolling in a language course at our Chinese Language School is easy. You can enroll online by visiting our website and filling out the enrollment form. Alternatively, you can contact us via email at info@chineseschool.sg or on WhatsApp at +65 8495 0845 to express your interest in joining a course. You are also welcome to visit our school in person at 400 Orchard Road, #06-10 Orchard Towers, Singapore 238875.

There could be various reasons for this issue. Firstly, please ensure that you have entered the correct card information, including the card number, expiration date, CVV code, and billing address. Secondly, verify that your card has sufficient funds to cover the transaction. Some cards may have international restrictions, so check with your card issuer. Also, consider trying a different browser or device and ensure a stable internet connection. If the problem persists, it might be a temporary payment gateway issue. For further assistance, please contact our customer support team: 

Refunds are not granted. Our Chinese Language School’s policy does not allow for refunds once a course has been purchased. Our team is dedicated to providing a high-quality learning experience and ongoing support throughout your language journey. If you encounter any difficulties during your course, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure you make the most of your Chinese language learning experience with us in Singapore.

Have questions about our courses, schedule, or enrollment process? Find all the answers you need here.

We’re dedicated to making your language learning experience enjoyable and successful.

If you can’t find what you’re looking for, don’t hesitate to contact us.

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